Ceramics

All Domoy Studio ceramic items are handcrafted in Red Hook, NY. Each piece is made in small batches causing variations in form and finish to occur amongst each unique, handmade piece. Variations may include but are not limited to color, glaze, texture, and size. Glaze variations can include but are not limited to: minor pinholes, glaze thickness and minor freckles/specks. Variations are not considered defects and will not be eligible for return or refund. All items are food safe and made with non-toxic materials unless stated otherwise. Items are dishwasher safe, though hand washing is recommended to properly care for your piece.

Stoneware is a semi-porous material, sweating and condensation naturally occur and can leave watermarks on surfaces. Domoy Studio is not responsible for marks left on surfaces that vessels may leave.

Made to order items take approximately 6-8 weeks to create and ship. All items are subject to longer production times due to the delicate and particular process in which they are created. All purchases are final sale. We do not accept returns, exchanges, or cancellations at this time.

1. As a very small operation, your patience is appreciated as we figure out our shipping logistics and optimizations. One day, we will offer better shipping prices! Thank you for your understanding & support <3 

2. All taxes and duties are the sole responsibility of the purchaser, these fees are not included in the shipping costs.

3 All orders shipped within the U.S. are sent via UPS or USPS. Unfortunately, we’re not offering international shipping at this time.

4. Processing time for all standard ready to ship orders is approximately 3-7 business days.

5. We cannot guarantee delivery times, however, you should receive your delivery within 3-8 working days from the shipment date within North America.

6. Tracking info will be provided with every order, though the buyer assumes all responsibility once the order has left our premises. We are not responsible for any shipping charges incurred by returned packages. The customer is responsible for all additional shipping charges once it has left our premises.

Sh*t happens! If you have an issue with your item, contact us as within 5 business days with photos and we’ll do our best to make it right.

1. The terms and conditions set out below are to be applied to the use of this website. By using this website, you agree to be bound by these terms and conditions. If you do not agree to be bound by these terms and conditions, you may not use this website.

2. In these terms and conditions, the expressions “we”, “us” and “our” are a reference to ‘Domoy Studio'.

3. By placing an order you are offering to purchase a product on and subject to the following terms and conditions. All orders are subject to availability and confirmation of the order price.

4. We will communicate acceptance of your offer after we receive confirmation of your payment being processed. We will send you an acknowledgement e-mail confirming acceptance of your order

5. All prices stated on the website are in United States Dollar (USD) Domoy Studio does not accept returns.

6. All sales are final. Exchanges and cancellations are not permitted.